Life at Med Surg Solutions (MSS)
At MSS, we promote a collaborative and inclusive work environment where employees feel valued, empowered, and inspired to excel. We prioritize professional growth, teamwork, and innovation, fostering a culture that drives continuous learning, creativity, and industry leadership. Our strong commitment to employee well-being and development ensures that every team member thrives in a dynamic and forward-thinking environment, where their contributions help shape the future of surgical excellence and patient care.
About Med Surg Solutions (MSS)
Med Surg Solutions (MSS) is a leading force in medical innovation, specializing in surgical and intensive care solutions that redefine patient outcomes. With over two decades of expertise across the GCC, MSS has been instrumental in bringing cutting-edge technologies to the region, partnering with global healthcare leaders. Operating in KSA, UAE, Oman, Kuwait, Qatar, Bahrain, and Lebanon, we collaborate with government hospitals and private healthcare institutions to advance the healthcare ecosystem.
At MSS, lifelong support is embedded in our DNA. We go beyond product delivery by offering holistic solutions that span the entire patient journey, from preventive medicine to optimal treatment and post-recovery care. Our commitment to co-value solution propositions, incremental innovation, and clinical medical education ensures that we empower healthcare professionals with the knowledge, technology, and support needed to drive better patient outcomes.
Guided by our core values of excellence, integrity, and innovation, and led by CEO Fadi Mahmoud, MSS is committed to bridging the gap between breakthrough medical technologies and real-world healthcare needs. Our patient-centric approach ensures that every solution we deliver enhances surgical precision, improves recovery times, and elevates healthcare standards across the region.
Job Scope
We are seeking an Application Specialist to join our Renal Dialysis Division. The role involves supporting the effective use of specialized dialysis equipment and software by providing technical support, user training, product demonstrations, and troubleshooting. The ideal candidate will act as a key liaison between the company and end-users, ensuring proper installation, optimal usage, and customer satisfaction, while working closely with the sales and service teams.
Key Responsibilities include but not limited to:
- Deliver in-service training for ICU staff, provide technical assistance with Dialysis machines, and lead the implementation of product upgrades and new equipment.
- Provide ongoing technical support and product demonstrations at hospitals.
- Resolve customer complaints, open new accounts, and maintain strong relationships with key clients and stakeholders.
- Support in organizing and participating in local and international workshops, training sessions, and conferences.
Requirements and Qualifications
- A bachelor’s degree in science, Nursing degree or related field, Master is a plus.
- 2-3 years’ experience in Dialysis, nephrology, or critical care settings.
- Excellent communication and presentation skills.
- Willingness to travel and provide on-site support as needed.
Job Type: Full-Time
How to Apply
Interested candidates can apply directly through the “Apply Button” or send their resumes and Cover Letter to hr@medsurgsolutions.com with the subject line “Application Specialist – [Your Location] (e.g., Riyadh, Jeddah, or Dammam)..”
We look forward to receiving your application!
Equal Opportunity Employer
Med Surg Solutions is committed to promoting a diverse and inclusive workplace where all team members feel valued and supported, regardless of race, gender, ethnicity, disability, or background.